Private AI
Incident intelligence that runs 100% inside Callheim's isolated cloud. No external LLM. No third-party data egress. Ever.
The flagship differentiator. Every AI capability — incident summaries, dedup, grouping, correlation — runs as a deterministic local model inside Callheim's isolated cloud. There is no external LLM call. Your incident data never leaves Callheim's boundary and is never sent to a third-party LLM. This is a deliberate architectural choice for regulated buyers who cannot send incident data to a third-party AI service.
How it works
- 1Alert arrives — ingested via webhook, email, or API into Callheim's isolated cloud.
- 2Local model runs — deterministic AI on Lambda/ECS inside Callheim's isolated environment. No third-party LLM call.
- 3Dedup, group, correlate — related alerts collapsed, incident summary generated.
- 4Engineer paged — with context, not noise. Your incident data never touched a third-party LLM.
Honesty note
Our AI is deterministic and local — not generative. There are no LLM agents, no ChatGPT-style completions, no external API calls. This is a deliberate choice for regulated buyers who cannot send incident data to a third-party AI service. If you need generative AI agents, PagerDuty's AIOps add-on (~$699/mo) offers that. We do not.
Replace PagerDuty for a fraction of the per-seat price.
Private AI, no third-party LLM. Every feature. Starter $9 · Pro $15 · Business $29 per user/mo.